Terms and Conditions

This document governs the terms and conditions ("General Terms and Conditions" or "Contract") that will apply to all online services Zeus App ("Services" and, each individually, "Service") provided by Dolomeet Srl. ("Dolomeet") to customers, meaning those who sign up to the Service according to the procedures indicated below. To access the use of the Services, it shall be necessary to register in advance as a customer of the Service ("Customer") according to the indications in the following point "Registration and obligations of the Customer" by accepting the General Conditions described below. The General Conditions shall also apply to new Services that may be provided to Customers in the future, subject to their acceptance.

 

Article 1 - Object of the Contract
These General Terms and Conditions govern the terms and conditions of the services described below, provided by Dolomeet, directly or through third parties appointed by Dolomeet, via the App:

  • map display of electric vehicle charging stations compatible with the service
  • Charging of the electric vehicle at publicly accessible charging points via the App or via associated RFID cards (hereinafter "charging stations") compatible with the service
  • management via the App or RFID card of the start of charging and the interruption of charging at the charging points for domestic or business use, access to which via the App is restricted to authorised customers only (hereinafter "charging stations")
  • displaying the route to the charging station
  • unlocking of the individual socket and start of the charging process at the selected charging station, also by means of the RFID card associated to the account registered by the customer following registration on the App (hereinafter Account)
  • monitoring of the charging process
  • interruption of the charging process via the dedicated button on the App or via the RFID card associated to the account
  • notification of the end of the top-up service
  • automatic payment of the fee for the recharging service at the recharging stations according to the method chosen during payment (credit card or paypal)
  • display of the history of the recharging stations in a dedicated section 
  • change of personal and company data


Article 2 - Registration and Customer Obligations

2.1 Access to the Service may take place following special registration by the Customer via the "Zeus App" application for smartphones. By completing the registration procedure and clicking on the "Sign up" button, the Customer declares that he has carefully read and expressly accepted these General Terms and Conditions.

2.2. The use of the App is only permitted to natural persons over 18 years of age at the time of registration and to legal persons

2.3 The Customer is obliged to comply with and observe the provisions of these General Terms and Conditions for each use of the Service and for the entire term of the Contract.

2.4 The Customer shall be obliged to enter the required data on the App and shall ensure that the data are correct, up-to-date and true. The Customer also undertakes to promptly notify any changes in the data that are useful for the correct issuance of sales documents relating to the purchase of services. In the event of incorrect data, the customer is obliged to promptly notify the operator via the contacts indicated in the app.

2.5 The Customer acknowledges and accepts that in the event that the Customer has communicated false, out-of-date or incomplete data to Dolomeet, Dolomeet reserves the right to suspend access to the app and/or terminate the Contract in accordance with Article 1456 of the Civil Code, withholding the sums paid by the Customer and reserving the right to claim compensation for any further damages.

2.6. The customer is obliged to vacate the charging station at the end of the vehicle charging session.


Article 3 - Duration, Withdrawal, Termination

3.1 This Contract is for an indefinite period.

3.2. The Customer may in any event exercise the "right of cooling-off" within 14 days of entering into this Agreement. If the Customer makes use of the Services provided in this Contract during the period of the "right of cooling-off" and subsequently exercises the right of cooling-off, the Customer may be charged for the use of the Services used up to the time of deactivation. The "right to rethink" may be exercised by the Customer by sending a communication to the mailbox info@zeuschargingstation.com. The Customer shall receive feedback on the handling of the "cooling-off period" by e-mail.

3.3 The Customer may withdraw from this Contract by sending a request to deactivate the account, by means of a written communication to the dedicated mailbox info@zeuschargingstation.com will deactivate the account within 10 (ten) days from receipt of the mail. In this case, the Customer shall be invoiced for the fees relating to the Services used up to the deactivation of the account.

3.4 Zeus shall have the right to terminate this Contract with immediate effect pursuant to Article 1456 of the Italian Civil Code in the following cases

  • the Customer uses the Service in breach of these General Terms and Conditions;
  • the Customer is in breach of his payment obligations; 

3.5. Withdrawal by the Customer, i.e. termination of this Contract, shall result in the deactivation of the account and automatic termination of the contract and of every relationship consequential and connected to the Service.


Article 4 - Duration, Withdrawal, Termination

4.1 Registration for the Service by the Customer is free of charge.

4.2 The use of the Services may foresee the payment of a fee for the Charging Service, which is calculated using the kWh withdrawn from the Charging Station as a reference parameter. This fee shall be all inclusive and shall include all the costs associated with the use of the Service and all taxes, if any, for which the legislation provides for the right of recourse, with the exception of VAT. Said fee is calculated according to the methods indicated below.

4.3 Each Charging Station is connected to an operator, who is entitled to provide the Service free of charge or according to the tariffs described below.

4.4 Different tariff plans may be available and the cost of the Service is calculated according to the available tariff plan. Access to the Services indicated in the paragraph "Object of the Contract" may be subject to the payment of a fee according to one of the tariff plans indicated below.
Each charging station can be associated with one of the following tariff plans:

  • Consumable tariff plan: at the end of each charging session the cost of the Service is calculated by multiplying the kWh withdrawn by the unit fee established for the Service. The fee may differ depending on the type of socket used. The invoice is issued and sent to the Customer directly by the operator of the charging station. Zeus will make a pre-authorisation for a variable amount prior to the start of the session, depending on the type of socket selected. The amount of the pre-authorisation in excess of the amount to be paid for the top-up will be released at the same time as the payment of the top-up. 
  • Flat tariff plan at the end of each recharge session the Service fee is calculated according to the fixed tariff for access to the Service. The fee may differ depending on the type of socket used. The invoice is issued and sent to the Customer directly by the operator of the charging station. Zeus will carry out a pre-authorisation for a variable amount before the start of the session, depending on the type of socket used The amount of the pre-authorisation in excess of the amount to be paid for the recharge will be released at the same time as payment for the recharge.
  • Time-based tariff plan: at the end of each recharge session, the cost of the Service is calculated on the basis of the time of use of the Service. The fee may differ depending on the type of socket used. The invoice is issued and sent to the Customer directly by the operator of the charging station. Zeus will carry out a pre-authorisation for a variable amount prior to the start of the session, depending on the type of socket used. The amount of the pre-authorisation in excess of the amount to be paid for the top-up will be released at the same time as payment for the top-up.


Article 5 - Invoicing and Payment

5.1 The invoice shows the debits and/or credits, if any, specifying the relevant Services used. The invoice is issued in digital format and is sent to the e-mail address indicated during registration. Payment can be made through the app via the Braintree service mentioned in Section 5.5. The amount owed by the Customer to the operator of the charging station shall be debited at the time of the conclusion of the Service. The invoice shall show the debits and/or possible credits, specifying the respective Services used.

5.2 The billing periodicity varies depending on the operator of the Charging Station.

5.3 The Charging Station Operator may terminate the Contract in accordance with Article 1454 of the Civil Code, subject to a reminder to comply within a minimum period of 15 days, in the event of non-payment or partial payment and in the event of late payment of the remuneration for even a single invoice.

5.4 The Charging Station Operator shall suspend the Service at the first unpaid invoice issued. The Service and billing shall be reactivated upon settlement of the outstanding invoice.

5.5 Our payment service is operated by Braintree, a division of PayPal, Inc. which provides us with the In-app payment platform that enables us to sell our Services. All transactions are handled by Braintree Inc. and security is ensured by SSL data encryption.


Article 6 - Recharging with Zeus Wallet

6.1 The Zeus Wallet is a tool that provides an electronic wallet from which credit can be withdrawn for recharging, once recharged by credit card. Purchasing the wallet corresponds to having a voucher with a credit equivalent to the money spent on the purchase. 

6.2 To use wallet mode, credit must be recharged via credit card in the profile section; the remaining credit will be displayed in the profile | wallet section. The cost of the top-up will be charged directly to the corresponding wallet account. The payment receipt/invoice will only be sent upon purchase of wallet credit. 

6.3 The validity of wallet credit is 12 months after the last top-up. After this period has expired, you have a further month to top up the wallet and extend the duration by a further 12 months. If the wallet is not topped up, the remaining credit will no longer be available in the account and it will no longer be possible, by means of a new top-up, to reactivate the previous credit. In these cases, it will be possible to obtain a refund of the unused credit by means of a request to info@zeuschargingstation.com. The refund will be calculated on the residual value against a deduction as reimbursement of service charges.


Article 7 - Liability Waiver

7.1 With the exception of cases of fraud or gross negligence on the part of Dolomeet, Dolomeet shall not be liable for direct or indirect damages of any kind that the Customer or third party may suffer in any way due to the Service, which are not directly attributable to Dolomeet, or due to variations in the methods, times and/or conditions of provision of the Service, as well as due to the suspension, interruption or unavailability of the Service itself due to vehicles, technological equipment, telecommunications computer systems and any cause attributable to third parties in general. Likewise, Dolomeet shall not be liable for the non-activation of any of the Services pursuant to Article 1.

7.2 Furthermore, any liability of Dolomeet for the total or partial non-fulfilment of the obligations undertaken is excluded, due to force majeure such as, by way of example but not limited to: acts of the State and Public Administration, acts of Public Authority, legal restrictions, fires, floods, explosions, mobilisation, riots, strikes, industrial disturbances, electricity shortages, interruption of telephone lines, lack of fuel oil and others.

7.3 The Customer, in any case, expressly exempts Dolomeet from any liability for any damages of any kind suffered by the Customer and/or third parties in connection with the execution of the Contract, which is not the result of intent or gross negligence on the part of Dolomeet but is attributable to intent or gross negligence on the part of the Customer.

7.4 Dolomeet or the Customer may provide links to other websites or other resources on the Internet/Web. The Customer acknowledges and recognises that Dolomeet cannot be held responsible in any way for the operation of external sites or resources. Dolomeet is not obliged to control and does not control the content of such sites and does not assume any responsibility for the content and/or material, including advertising material, disseminated on such external sites or resources or for the products or services offered therein. Such products or services cannot be considered in any way sponsored, shared or supported by Dolomeet and therefore the Customer assumes all responsibility for any purchases made of such products or services.


Article 8 - Prohibition of resale or commercial use of services

The Customer's right to use the Services is personal and non-transferable. The Customer is prohibited from reselling or making any other commercial use of the Services without the written consent of Dolomeet.


Article 9 - Indemnification

9.1 The Customer undertakes to use the Services exclusively for lawful purposes and only for the purposes permitted by the applicable legal provisions in force, by custom and practice, by the rules of diligence, in any case without infringing the rights of any third party, whether or not a user of the communication medium, and paying particular attention to data protection regulations, intellectual and industrial property protection laws and telecommunications regulations. The Customer assumes full and exclusive responsibility for the content of the messages and texts sent by him or on his behalf to third parties via the Services, accepting sole responsibility for them and relieving Dolomeet as well as its affiliated or controlled entities, its representatives, employees as well as any partner of Dolomeet, from any consequent claim for damages or compensation, and reimbursing Dolomeet for any costs arising from third party claims or actions against Dolomeet for damages caused by the Customer or persons authorised by the Customer to access the Services.

9.2 In relation to the foregoing, the Customer undertakes to immediately notify Dolomeet at the email address info@zeuschargingstation.com of any unauthorised use by third parties of the Customer's account or any other breach of security of which he/she becomes aware, undertaking as of now to indemnify and hold Dolomeet harmless from any and all claims, including claims for damages, proposed and/or deriving, directly or indirectly, from the above-mentioned use or abuse by anyone.

 

Article 10 - Processing of personal data

For the purposes of adhering to the Zeus App Service that is the subject of this Agreement, the Customer must provide certain personal data, the processing of which will take place in compliance with the provisions contained in Regulation (EU) 2016/679 ("GDPR"). The provision of the aforementioned personal data is a necessary prerequisite for the purposes of the aforementioned adherence, and their failure, partial or inaccurate provision may result in the impossibility of using the Services covered by this Agreement. The Customer's personal data are processed, also with the aid of IT tools, in such a way as to guarantee an adequate level of security and confidentiality, in accordance with the relevant regulations in force, exclusively for the purposes of the execution of this Contract and also for any further activity instrumental to the subscription and/or activation of Services covered by the Contract itself, including the necessary credit risk control activities as well as, for the Customer who gives express authorization, the processing of data relating to the Customer's position. It will be possible at any time to exercise the rights set forth in Article 15 et seq. of the GDPR by sending the relevant requests to the dedicated mailbox info@zeuschargingstation.com. For more information regarding the processing of personal data by Dolomeet, please refer to the Privacy Policy in accordance with Article 13 of the GDPR available on the dedicated Zeus App.

Article 11 - Industrial Property Rights

The Customer expressly acknowledges that all intellectual property rights, protectable on the basis of copyright or other provisions, including but not limited to know-how, source code, software, hardware, designs, applications, patents, trade secrets formulas, algorithms, models, databases and the like, relating to the Services, data and other materials originating from Zeus App or otherwise made available to the Customer by Dolomeet pursuant to the General Conditions are and shall remain the property of Dolomeet and the entities of which it is a legitimate licensee. It is understood that the Customer may not copy, modify, sell, assign, license, confer, transfer to third parties or create derivative works from any Zeus App right, nor allow third parties to do so through the Customer or its electronic device. Finally, the Customer acknowledges that all content (software, images, graphics, photographs, music, sound, video, text, data, etc.) in any promotional correspondence that may occur between the Customer and third parties advertising their products through the "webmail" service is protected by applicable copyright, trademark, Service mark, patent or other proprietary rights and laws. Some areas of the Zeus App implement Google Maps mapping services including Google Maps application programming interfaces (APIs). Customers' use of Google Maps is subject to the terms and conditions of the services provided by Google Maps.


Article 12 - Applicable Law and Jurisdiction

12.1 These General Terms and Conditions are subject to the applicable Italian law. This shall be without prejudice to the application to Customers who are also consumers in the sense of the Consumer Code, as defined below, who do not have their habitual residence in Italy of any more favourable and mandatory provisions provided by the law of the country in which they have their habitual residence.

12.3 Pursuant to the applicable regulations (Legislative Decree No. 206/2005 as amended and supplemented - "Consumer Code"), if the Customer is also a consumer in the meaning of the Consumer Code, the court of the place where the Customer resides or has elected domicile shall have jurisdiction for any dispute relating to the application, execution and interpretation of these General Conditions. For all other cases, the Court of Trento shall have jurisdiction.


Article 13 - Alternative Dispute Resolution

13.1 Pursuant to Article 141-sexies paragraph 3 of the Consumer Code, Dolomeet informs the Customer who is also a consumer in the meaning of the Consumer Code that, if he/she has submitted a complaint to Dolomeer, following which, however, it has not been possible to resolve the dispute, he/she may refer the dispute to RisolviOnline, an independent and institutional service provided by the Arbitration Chamber of the Chamber of Commerce of Trento, for amicable settlement through conciliation. For further information on the RisolviOnline regulations or to send a request for conciliation, the Customer who is also a consumer in the meaning of the Consumer Code may consult www.risolvionline.com.

13.2 As an alternative to the provisions of Article 13.1 above, Dolomeet also informs the Customer who is also a consumer within the meaning of the Consumer Code that a European platform for the online resolution of consumer disputes (so-called ODR platform) has been established. The ODR platform is accessible at the following address: http://ec.europa.eu/consumers/odr/. Through the ODR platform, the Client who is also a consumer within the meaning of the Consumer Code may consult the list of ADR entities, find the link to the website of each of them and initiate an online dispute resolution procedure for the dispute in which he/she is involved. 

13.3 Customers who are also consumers in the sense of the Consumer Code and who reside in a member state of the European Union other than Italy may also access the European Small Claims Procedure established by Council Regulation (EC) No. 861/2007 of 11 July 2007 for all disputes relating to the application, execution and interpretation of these General Terms and Conditions.

13.4 The rights of Customers who are also consumers within the meaning of the Consumer Code to bring any dispute arising from these General Terms and Conditions before the competent ordinary judge, regardless of the outcome of the out-of-court settlement procedure, as well as, if the requirements are met, to promote an out-of-court settlement of disputes, where appropriate, by resorting to the procedures set forth in Part V, Title II-bis of the Consumer Code, entitled "Out-of-court settlement of disputes", shall remain unaffected.


Article 14 - Assistance and Complaints

• by sending an e-mail to 
info@zeuschargingstation.com;
• by calling, +39 800.01.95.95.
 

Dolomeet will respond to complaints by email within 5 working days from the date of receipt of the complaint.

Cookie Policy

INFORMATION ON THE PROCESSING OF PERSONAL DATA USING COOKIES INSTALLED BY THE APP

Zeus App

 

1. WHO PROCESSES MY DATA?

The Data Controller of your personal data is Dolomeet S.r.l., with registered office in Malè (TN), Loc. Zona Industriale 21, Innovation Center, C.F. and P.IVA 02413740222, in the person of its legal representative pro tempore. 

You may contact the Data Controller by phone at +39 0463 901272, by e-mail at hub@dolomeet.com, by PEC at hub@pec.dolomeet.com.

 

2. WHAT ARE COOKIES?

Cookies are small text files that are installed by a website in the temporary memory of the browser that you use and, therefore, in every device from which you connect to the website (such as a PC, tablet, smartphone, etc.). Cookies record certain information relating to your browsing activity and temporarily record certain data relating to your preferences, at the same time allowing for simplified navigation and greater ease of use, effectiveness and functionality of the website you are visiting.

Depending on their origin, cookies may be:

  • first-party, i.e. sent directly from our site;
  • third-party, coming from other sites and sent through our site.

If we look at their purpose, cookies can be:

technical: these are used to navigate the website or to provide a service requested by the user, and are not used for any other purpose;

analytical: they are used to collect information about the behaviour of users of the site, such as the number of visits, the most viewed pages, the channels from which visitors come. We use these cookies to collect this data, in an anonymous and aggregate form;

profiling cookies: these are the cookies used to track the user's web browsing and create profiles of their tastes, habits and choices. Through the information contained in these cookies, for example, advertising messages can be transmitted to the user's device in line with the preferences already expressed by the same user when browsing online.

 

3. WHAT TYPES OF COOKIES DOES THE SITE INSTALL?

The Zeus App installs technical session, analytical and third-party profiling cookies on your device. 

Technical session cookies

These cookies, which are necessary for correct and safer navigation, contain codes generated by our server. They do not contain any type of personal information and do not store the sites visited; they are not usually stored permanently on the user's device and are deleted at the end of browsing, when the browser is closed or in any case after a short period of time. 


Third-party analytical and statistical cookies (Google Analytics)

These cookies are used to collect, in an anonymised form, data on how visitors use the site. They make it possible, for example, to know how many people visit the site, which pages are visited most, the channels of origin and other data on the use of content, and data on the use of forms by users. You can express or withdraw your consent to the use of these cookies through the tools made available by the providers of these services. The Data Controller uses the services of Google Analytics. 

Google's privacy policy: https://policies.google.com/privacy?hl=it and https://privacy.google.com/intl/it_ALL/your-security.html

How to block it: you can use the browser add-on to disable Google Analytics, which can be downloaded from https://tools.google.com/dlpage/gaoptout

First-party / third-party profiling cookies

These cookies are used to track your web browsing and create profiles of your tastes, habits and choices. Through the information contained in these cookies, for example, advertising messages can be transmitted to the user's device in line with the preferences already expressed by the same user when browsing online.

 

4. HOW LONG DO COOKIES REMAIN INSTALLED?

Technical session cookies are deleted when the user closes the browser.

Analytical and profiling cookies remain installed on your device until they expire.

     

5. HOW CAN I PREVENT THE INSTALLATION OF COOKIES?

You can prevent the installation of cookies, which is normally done automatically by most browsers, by deactivating the ability to receive cookies in the functions of your browser. The exact procedure is indicated at the link corresponding to the browser you are using:

IOS SAFARI: https://support.apple.com/it-it/guide/safari/sfri11471/mac

MOZILLA FIREFOX: https://support.mozilla.org/it/kb/Attivare%20e%20disattivare%20i%20cookie

GOOGLE CHROME: https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=it

Privacy Policy

INFORMATION ON THE PROCESSING OF PERSONAL DATA OF ZEUS NETWORK USERS

(Art. 13 EU Reg. 679/2016)

 

1. WHO PROCESSES MY DATA?

The Data Controller of your personal data is Dolomeet S.r.l., C.F. and P.IVA 02413740222, with registered office in Malè (TN), Loc. zona Industriale 21 c/o Innovation Center, in the person of its legal representative pro tempore. You can contact Dolomeet by phone (+39 0463 901272) or by e-mail at hub@dolomeet.com.

 

2. WHAT DATA IS PROCESSED?

If you are a consumer and you register as a consumer, Dolomeet will process your following data, which is necessary to enable the creation of your account and to issue invoices:

  • Personal data (name and surname, gender, date and place of birth) and tax code,
  • Address of residence,
  • Account access and confirmation data (telephone, e-mail, password).

If you are a professional or register as a legal entity, Dolomeet will process the following data, both personal and non-personal:

  • Personal data (first and last name, gender, date and place of birth), tax code and VAT number,
  • Company data,
  • Address of residence or head office,
  • Account access and confirmation data (telephone, e-mail, password).
  • Invoicing data (unique code, PEC).


3. FOR WHAT PURPOSES ARE MY DATA PROCESSED AND WHY IS THE PROCESSING LEGITIMATE?

As the data controller, Dolomeet processes your data to enable you to create your account on the Zeus app and save your data for future top-ups.

Purpose Legal Basis Obligation to confer
Allow the app to run. The processing is based on the Owner's legitimate interest in offering you fast, agile and efficient navigation on the Zeus app. For this purpose you provide data automatically by navigating on the app. You are free not to provide your data by not accessing the app, without any negative consequences for you.
Allow you to register on the app by creating your own account. In this case, the processing of your data is legitimate because it is necessary for the execution of the contract concluded with the Controller for access to the Zeus network charging stations. You are obliged to provide your data on the basis of a contractual obligation.
Allowing you to access all the Zeus network's columns, sharing your data with the operators of the individual columns where you choose to recharge, allowing you to pay for the energy (interoperability) and have a report of the recharges you have made. In this case, the processing of your data is legitimate because it is necessary for the performance of the contract entered into with the Data Controller for access to the Zeus network recharging stations, and because it is necessary to fulfil the obligations to which the Data Controller is bound in tax and administrative matters. In this case, the processing of your data is legitimate because it is necessary for the performance of the contract entered into with the Data Controller for access to the Zeus network recharging stations, and because it is necessary to fulfil the obligations to which the Data Controller is bound in tax and administrative matters.
Responding to questions you have asked or responding to your requests, as well as providing you with support, useful information and assistance. Responding to questions you have asked or responding to your requests, as well as providing you with support, useful information and assistance. Responding to questions you have asked or responding to your requests, as well as providing you with support, useful information and assistance.
Responding to questions you have asked or responding to your requests, as well as providing you with support, useful information and assistance. The processing is based on the legitimate interest of the Data Controller which is to keep you updated on the Zeus network news and services that Dolomeet offers to users (soft spam). You may at any time object to the processing in the area of the app dedicated to the management of your privacy preferences, by clicking on the unsubscribe button on each email, by contacting Dolomeet. For this purpose, you are free not to provide your data, but if you do not provide it, the Controller will not be able to inform you about new offers.
Carrying out statistical analyses. The processing is based on the Owner's legitimate interest in monitoring and statistical analysis of consumption, turnout, and the amount of energy offered, also for the purposes of maintenance and controls. The processing is based on the Owner's legitimate interest in monitoring and statistical analysis of consumption, turnout, and the amount of energy offered, also for the purposes of maintenance and controls.


Only if you have given your consent, Dolomeet and the individual operators will also process your personal data for the following purposes.

Purpose Legal basis Obligation to confer
Geolocalise your smartphone to allow you to find the nearest charging station to you on a map and to allow you, when you are nearby, to book a charging session. In this case, the processing of your data is legitimate because it is based on your consent, which you give by authorising the app to access your location. You can revoke this authorisation at any time in the settings of your smartphone. For this purpose, you are free not to provide your data, but if you do not provide them, the Controller will not be able to show you on the map the nearest charging station, nor will it be able to allow you to book a charging session.
Send you newsletters and promotional communications from the operators of the columns where you have made top-ups. In this case, the processing of your data is legitimate because it is based on your consent, which you can revoke at any time in the area of the app dedicated to the management of your privacy preferences, by clicking on the unsubscribe button on each e-mail, by contacting Dolomeet or the individual manager. For this purpose you are free not to provide your data, without any negative consequences for you.

4. TO WHOM ARE MY DETAILS COMMUNICATED?

Dolomeet processes your personal data to offer you a complete and accessible service based on interoperability. For this reason, it shares your personal data with the operators of the Zeus network charging stations where you go to recharge your e-bike. 

Your data may also be disclosed to organisations and companies other than Dolomeet S.r.l., which belong to the following categories:

  • Service providers
  • Consultants (professional firms, law firms, insurance companies, etc.)
  • Loyalty card holders, to enable you to obtain benefits and discounts
  • Credit institutions and companies offering payment and billing services
  • Public administrations

You can request the full list of recipients of your personal data by contacting Dolomeet. In any case, your personal data will not be disclosed. 


5. ARE MY DATA TRANSFERRED OUTSIDE THE EUROPEAN UNION?

Your data may be transferred outside the European Union. Should your data be transferred outside the European Union, this will be done in one of the ways permitted by applicable law such as for example, your consent, the adoption of Standard Terms approved by the European Commission or compliance with Binding Corporate Rules.

 

6. HOW LONG ARE MY DATA STORED?

The Controller will keep your personal data for a period of time no longer than is necessary to achieve the purposes for which it is being processed. Specifically, your data will be kept for 5 years from the date of your last recharge at a Zeus network filling station. At the end of this period, the Controller will either delete the data irreversibly - by means of destruction or secure deletion methods - or store them in an anonymous form that does not allow, even indirectly, Your identification.

 

7. WILL I BE SUBJECT TO PROFILING?

Under no circumstances will your data be used to obtain information about your preferences or behaviour, nor will you be subject to any decision based solely on automated processing of your personal data. 


8. WHAT ARE MY RIGHTS?

With regard to the processing of your personal data, you have the following rights:

  • Right of access to data: the right to obtain from the Controller confirmation as to whether or not personal data concerning you are being processed and, if so, to obtain access to your personal data - and a copy thereof - and to receive information about the processing;
  • Right to rectification of data: the right to obtain from the Data Controller the rectification of inaccurate personal data concerning You without undue delay and the integration of incomplete personal data, including by providing a supplementary declaration. 
  • Right to Data Deletion: the right to obtain from the Controller the deletion of personal data concerning you without undue delay if one of the following reasons exists:

- personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;

- You withdraw the consent on which the processing is based and there is no other legal basis for the processing;

- You object to the processing and there is no overriding legitimate ground for the processing;

- personal data have been processed unlawfully;

- the personal data must be deleted in order to comply with a legal obligation to which the Controller is subject;

  • Right of restriction of processing: the right to obtain from the Controller the restriction of processing when one of the following cases occurs:

- You contest the accuracy of the personal data, for the period necessary for the Controller to verify the accuracy of such personal data;

- the processing is unlawful and You object to the deletion of the personal data or request instead that its use be restricted;

- although the Controller no longer needs the personal data for the purposes of the processing, the personal data are necessary for the establishment, exercise or defence of a legal claim;

- You object to the processing pending verification as to whether the legitimate reasons of the Controller prevail over yours.

  • Right to data portability: the right to receive in a structured, commonly used and machine-readable format personal data concerning you provided to the Controller and to transmit such data to another Controller where the processing is based on consent or contract and is carried out by automated means.
  • Right to object to processing: the right to object to processing carried out for the performance of a task carried out in the public interest or in the exercise of official authority or on the basis of the legitimate interests of the controller or a third party, as well as the right to object to the processing of personal data concerning you carried out for direct marketing purposes, including profiling insofar as it is related to such direct marketing.
  • The right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or significantly affects you in a similar way.

You may exercise your rights by sending a request to the Controller, who will reply as soon as possible and, in any event, no later than 30 days after your request.

 

9. HOW CAN I FILE A COMPLAINT?

If you wish to lodge a complaint about the manner in which your personal data are processed by the Controller or about the handling of a complaint submitted by you, you have the right to lodge a complaint directly with the Supervisory Authority in accordance with the procedures set out on www.garanteprivacy.it.

 

10. UPDATES

This notice is subject to periodic updates. It was last revised on 3 May 2021.